Emma is from Indianapolis, IN and graduated from Marian University in 2015 where she studied Biology, Sociology, Pastoral Leadership and Psychology. This year Emma is working at Family Care Health Centers in St. Louis with Dr. Abbe, a dear friend of Loretto.
Family Care Health Center, the primary care clinic I am blessed to work at, is transitioning to utilize electronic health records. Like almost all other healthcare institutions in the United States, Family Care has spent the past few years leaping into technology in hopes that doing so will make patient records more accessible, organized, and searchable.
And in many ways I know that the technology has made work at the health center more systematized and easy to manage (and I’m thankful I do not have to lug around huge stacks of charts!). However, in my past few months at Family Care, I cannot begin to express the amount of times the technology was simply not enough to aid our community. No matter how many ways we try to reorganize the technological system, we still haven’t found a way to really convey a patient’s needs on a computer. I mean, how do you truly express what a patient needs when they do not fit into the check boxes of tests or treatment plans? Or when I look at a patient’s file, I know they are so much more than their condition or weight or race or social history, but what’s available in the file fails to truly convey their story. The technology simply cannot express personhood.